In iGaming, ensuring quick and accurate verification of users is essential to avoid losing potential bettors. The quality of images captured during the verification process, however, can be a challenge, especially when users use devices with low-resolution cameras. This generates frustration and often leads to abandonment of registration, directly affecting the platforms’ conversion rates.
Legitimuz, a reference in verification solutions, understood this difficulty and developed advanced technology to automatically improve captured images, correcting sharpness and resolution flaws. Using artificial intelligence, the system optimizes the quality of photos sent, making documents easier to read and speeding up the verification process, providing a much more agile flow.
This innovation brings a significant improvement to both the user experience and iGaming operators. Even in cases of low quality images, the Legitimuz system guarantees efficient verification, increasing approval and conversion rates, in addition to eliminating barriers that could frustrate bettors in the process.
How does Legitimuz use artificial intelligence to enhance images?
Legitimuz has developed an intelligent solution capable of dealing with the recurring problem of low-quality images during the identity verification process. According to studies, many Brazilians still use old devices with cameras that do not offer high resolution, making it difficult to capture documents clearly. With around 90 million old cell phones in Brazil, this issue is directly reflected in the onboarding process of new users on betting platforms.
Thinking about solving this gap, the Legitimuz system uses artificial intelligence to automatically detect image quality and improve it in real time. Through automatic adjustments to pixels, contrast, brightness and sharpness, the system ensures that documents are captured clearly and accurately, which reduces the dropout rate during registration.
In addition to image enhancement, Legitimuz also incorporates the use of OCR (Optical Character Recognition), which extracts data from documents such as CNH, ID and passports efficiently. Even in blurry or low-resolution images, the system guarantees the correct extraction of information, eliminating the need to resend documents and providing a much faster and more accurate verification experience.
Legitimuz guarantees higher conversion rate and approval in the iGaming market
Legitimuz’s combination of artificial intelligence and image enhancement results in impressive conversion and approval rates in the iGaming sector. With a simplified and efficient verification flow, the company achieves a 94% approval rate on the first attempt, surpassing competitors who still face difficulties with registration abandonment due to technical issues.
Another big difference with Legitimuz is the verification time. While many processes are still slow and prone to errors, the Legitimuz system can complete the entire procedure in less than 30 seconds. This quick process, combined with low friction, guarantees a fluid experience for the user and allows more bettors to complete registration successfully, increasing retention on betting platforms.
By automating document detection and significantly reducing the number of steps, Legitimuz ensures efficient and hassle-free verification, which results in greater user satisfaction and improved performance for iGaming operators.