The SOFTSWISS Casino Platform, an award-winning software for online casinos, has just released two bonus features. The withdrawal cancellation bonus and time zone management.
These two bonuses aim to influence two vital casino design metrics: engagement and retention.
Withdrawal Cancellation Bonus
Thus, the withdrawal cancellation bonus allows players to receive a reward for canceling their withdrawal requests. This way, players can cancel their entire withdrawal or choose to cancel 25%, 50% or 75% of it.
So, when a player cancels the withdrawal and receives the bonus, both the bonus funds and the withdrawal amount are locked in the account until the bonus wagering requirements are met.
This feature is available for the client’s front-end platforms and its main function is to retain players.
Time Zone Management Bonus Feature
The Time Zone Management feature allows casinos to consider different time zones when issuing bonuses. Therefore, projects using the SOFTSWISS casino platform can specify time zones to issue, or restrict, bonuses to players within certain time zones.
This feature aims to increase customization and engagement with casino bonus policies, especially for casinos that operate across multiple time zones.
Darya Avtukhovich, head of the Casino platform, reflects on these updates: “Despite the many prizes, we have not stopped to rest on our laurels. Therefore, player engagement and retention are crucial elements of an iGaming project’s business strategy.
Acquisition costs are extremely high, so operators need to work closely with engagement and retention. As such, we are putting a lot of effort into further developing our product features that work with these metrics.”
These new features are part of SOFTSWISS’ ongoing efforts to enhance the company’s robust product ecosystem for the online casino industry.
For licensed operators looking for a complete software solution, Turnkey Casino Solution offers a full suite of services to support smooth operations.
So, to ensure a more successful project implementation in the competitive iGaming market, the operator can take advantage of Managed Services, which offer a full range of B2C solutions, as well as its own affiliate marketing programs based on SOFTSWISS’ Affilka platform. .