One of the most important events in the world of gambling and betting, the International Gaming Awards (IGA), was held in London last week, where the best players in the iGaming industry received recognition. At this event, it was announced that SOFTSWISS was awarded the Best Customer Service Company of the Year.

The list of nominees for the award, which has been featured since 2008, includes many of the leading companies in the iGaming industry. However, SOFTSWISS’ impeccable service, innovative solutions and expertise based on years of experience have once again received international accolades.

The company was also selected in three other categories:

  • Game software provider
  • Sports betting platform of the year
  • Technology Provider / Provider

This is not the first time SOFTSWISS quality of service has been praised in the iGaming world. In May 2021, SOFTSWISS Managed Services were also selected for the prestigious EGR award.

Ivan Montik, founder of SOFTSWISS, comments: “We are very proud and grateful to IGA for the opportunity to consider ourselves the company with the best customer service. Behind each award like this are years of experience and the efforts of hundreds of people who ensure the growth and development of our great team day after day.”

“Thanks to this, the number of loyal customers satisfied with the service and interaction with our products is also growing. SOFTSWISS’ priorities have been and continue to be the innovative solutions we use and our exceptional expertise in all things iGaming.”

“Our customers and partners can always count on the professional service of SOFTSWISS, which is now recognized as the best in the world. We will continue to grow and strengthen our status as one of the best companies in the world of gambling and betting,” concluded Montik.


SOFTSWISS is an international technology brand providing certified and widely acclaimed software solutions for managing iGaming operations.

The company has a vast product portfolio, which includes an online casino platform, games aggregator with thousands of casino games, the Affilka affiliate platform and a sportsbook software platform.

In 2013, SOFTSWISS was the first in the world to present a bitcoin-optimized online casino solution. The company is therefore considered a pioneer when it comes to the use of cryptocurrencies in online games.