This week, the EGR Global Operator Awards 2020 took place, seen as the ‘Oscar’ of the iGaming industry, which honors B2C operators in categories, ranging from customer support to the safest games. Betsson was one of the companies remembered.
The Betsson Group was chosen for the 2020 edition in 11 modalities and won four awards. The list includes: “Affiliate Program of the Year” (Betsson Group Affiliates), “Best Customer Service Operator” (for the sixth consecutive year), “Horse Racing Operator of the Year” (RaceBets International Gaming Ltd.) and “ The Best Mobile Device Operator ”.
During the event, which was held and had a virtual and live broadcast, Ronni Hartvig, the commercial director of Betsson, expressed himself in each category in order to thank the hard work, commitment and passion of all employees of the company.
André Gelfi, the managing director of Betsson in Brazil, also commented on the awards. “We are extremely proud to take four important awards for the EGR Global Operator Awards 2020”, he commented.
He continued: “taking it for the sixth consecutive year in the Customer Service category shows our philosophy of valuing a prepared and engaged team. It is very gratifying to see that all the effort and dedication has resulted in recognition. Even more important is to know that we are on the right path, always striving for excellence in serving our public ”.
The EGR Global Operator Awards 2020, was promoted on November 11 and 12 and, due to the current situation with the health crisis, the entity readjusted this year’s award with a completely virtual ceremony.
With five decades of experience, Betsson offers more than 1,000 slot games in its casino and is always adding new titles to entertain its users.
After all, the goal is to bring the real experience of playing in a physical casino to the player’s home, as dealers are waiting in the group’s live casino.