Sorte Online is a finalist in the 'Reclame Aqui' Award

Sorte Online is one of the finalists of the Reclame Aqui Award 2022, being present for the second consecutive year in the dispute within the category “Sweepstakes, Lotteries and Bets”. Voting to determine the winner of this award began on Thursday, September 1st, ending on November 18th.

The selection of companies that will participate in the award is based on the service provided over the previous year. Among the points analyzed are the completion of complaints and agility in service.

For Sorte Online, the recognition is an indication of the performance of the brand’s Customer Service team, which serves hundreds of consumers daily in an effective and resolute way.

The platform’s Customer Service team has specific training to develop a broad knowledge of the business and also empathy to understand the consumer’s problem and solve it in the best possible way.

“We are very proud of this second nomination. It is an important recognition that the work we are developing is in the right direction, in addition to being an inspiration to evolve even more, seek innovative solutions and offer the best possible experience for our customers”, says Fran Alves, manager of the Customer Service area at Sorte Online.

“I also cannot fail to thank and praise our Customer Service team, they are committed professionals who are always willing to develop and, above all, listen with empathy to our consumers, thus bringing effective solutions to each case we serve”, he concludes. Fran.

About Sorte Online

Created in 2003, Sorte Online has already handed over more than R$180 million in prizes to players across the country. The innovation platform in the lottery market provides a digital experience for those who want to bet on national contests.

Combining intelligence, data and technology, Sorte Online enhances the chances of players to win prizes in lotteries. In addition, on the platform it is also possible to check tips, news, statistics, probabilities and the lottery result in real time.