The online betting site Vera&John announced the closure of its activities in Brazil last Friday (26). The platform published an official statement on its website, instructing users to withdraw all amounts from their respective accounts by August 23rd.
“Dear customer, please note that Dumarca Gaming Limited will suspend its activities in Brazil from July 26, 2024. From today, you will no longer be able to make deposits or play on the Vera&John website.
Notwithstanding the above, if you still have funds in your Vera&John account, you can access your account to withdraw your balance (minimum withdrawal of R$25) until August 23, 2024. We advise you to withdraw any balance from your account as quickly as possible”, says the note.
In addition, Vera&John informed that it will provide assistance to customers both via email and live chat. “If you need help withdrawing your balance, please contact our Customer Service Department at [email protected] or via our live chat,” the statement said.
According to the company, the withdrawal processing period may be longer than usual due to the completion of operations in the country.
“Withdrawal processing times may be a little longer than normal due to the circumstances, but we give you peace of mind that all withdrawals will be paid out as quickly as possible. We take this opportunity to thank Vera&John for choosing Vera&John and wish her the best for the future”, says the statement.
The Vera&John platform
The platform is currently regulated by the Malta Gaming Authority and operated under the following license: MGA/CRP/169/2009 issued on 13/05/2020.
Brazilian regulation
It is worth noting that the Prizes and Betting Secretariat of the Ministry of Treasury granted an initial deadline of August 20th for companies interested in acquiring the Brazilian license. This way, the first interested brands will receive a response from the municipality later this year.
From January 1st next year, Brazilian regulations will come into force and only duly accredited bookmakers will be able to operate legally in Brazil. Thus, the grant, valid for five years, costs R$30 million.
