With the purpose of putting customer needs at the center of its strategic decisions, Betsul has developed a series of tools available on its website, called Conscious Game.
Using intuitive and innovative features, players can set personalized limits and safety locks to ensure not just entertainment, but a responsible gaming experience.
For Fernando Garita, CEO of Betsul, the creation of the features was born from the objective of valuing the passion for betting combined with the commitment to social responsibility.
“We know that fun is the essence of betting, but that it is also necessary to promote a conscious and healthy gaming experience.”
“That’s why we went beyond entertainment, taking care of the well-being of our users while raising the standard of the online betting industry”, adds the CEO.
Betting sector grew 360% in Brazil in two years
According to a recent survey by Datahub, the sports betting industry has increased by 360% in Brazil in the last two years.
Amid the growth of the online betting sector, the CEO of Betsul, which offers not only sports betting but also other genres, highlights the importance of redefining security and responsibility standards in the segment.
“It is undeniable that we are facing an increasingly dynamic scenario, which is why pioneering initiatives such as Betsul Conscious Game are so important and reflect our commitment to investing in cutting-edge technologies to create a safe and transparent environment for all its users ”, said Garita.
Betsul Conscious Gaming Tools
My activities
Betsul’s “My Activities” feature provides users with a comprehensive visual dashboard including statistics, recent betting times and a graphical representation of account history, with viewing options for 7 days, 30 days or 12 months.
This feature allows players to effectively monitor their activity on the platform, including key metrics such as wins and losses, net deposits, deposit limits, and amounts wagered during specific periods.
This way, users can more clearly identify the evolution of their actions and whether this could represent a lack of control.
Deposit Limits
In order to help with betting expenses, Betsul has a “Deposit Limit” functionality.
The customer can adjust the balance at any time, increasing or decreasing the balance according to the amount of money available to place bets on the site, in a conscious manner.
Before making any change to the account balance, it is necessary to consider that every change to increase your limits has a deadline.
Therefore, you must wait a minimum period of 24 hours for a new request. While changes to reduce limits are applied at the same time as the request.
Break period
The pause functionality is the tool that allows the customer to take a break from their activities. The break can be 24 hours, 1 month, 6 months and 1 year. Subsequently, the Betsul account is reactivated again.
During the pause, it is not possible to access the account, all previously carried out transactions such as bets, deposits and withdrawals remain active. However, the information can only be viewed after the selected period has ended.
It is necessary to highlight that this process is irreversible and once a pause is requested, the request cannot be cancelled. After requesting a break, it is recommended to seek support at support centers.
Account Closure
The account is closed by deleting all user data from the Betsul website database. The list includes history of deposits, bets, balance and appropriate prizes.
Closing the account is a permanent option and the account cannot be reactivated after confirmation.
Furthermore, all information and documents sent while using the account will also be deleted.
